About our care co-ordinator role
Care co-ordinators are here to support patients through health and care systems, giving them the support patients who are living with frailty or multiple long term physical or mental health conditions. In some cases, they may be the first point of support for some patients, as they are able explore options that fits with the person needs with the development of a personalised care and support plan. They can also help patients manage their appointments and help supply the knowledge of service in the local community that will benefit the patient’s needs.
What can care coordinators help with?
A care coordinator is a trained health professional that helps to manage a patient’s care, for example, the elderly or disabled. They monitor and coordinate patients’ treatment plans, educate them about their condition, connect them with healthcare providers, and evaluate their progress. Some of the work care coordinators might do includes:
- consulting with patients and family members to discuss health problems
- educating patients about their condition, medication, and give them specific instructions
- developing a care plan to address a patient’s personal healthcare needs
- consulting and collaborating with other health care providers and specialists to set up patient appointments and treatment plans
- checking in with the patient regularly to evaluate and document their progress
- evaluating interventions and care plans with the care team, including identifying areas where further care may be required
- supporting patients on an ongoing basis to manage their own needs where possible
- promoting and encouraging patient awareness, skills and confidence to help them maintain and make decisions about their own health and wellbeing
- supporting patients with personal health budgets
Contact details
For any advice or enquiries about this role please contact your registered GP surgery for more information.